Privacy Policy

I. Controller Information

Scale-Xpert is the data controller for personal data collected through this website and our community channels, unless otherwise stated.

Legal entity: Scale Xpert
Registered address: 48 Imp. des Mimosas, 01390 Civrieux, France
Email: contact@scale-xpert.com
Website: https://scale-xpert.com

II. Scope of This Policy

• Visit the scale-xpert.com website or read our blog
• Join the Scale-Xpert Discord server or subreddit
• Subscribe to communications
• Book a strategy call or contact us
• Purchase or use services

III. Information We Collect

We collect different categories of information depending on how you interact with us.

• Contact information (name, email, usernames)
• Billing and order information
• Technical and usage data
• Community platform data

IV. How We Use Your Information

Purpose	Examples
Provide community access	Matching members and moderation
Deliver services	SEO audits, outreach campaigns
Process payments	Billing and fraud detection
Improve services	Analytics and testing

V. Legal Bases for Processing

• Contract performance
• Legitimate interests
• Consent
• Legal obligations

VI. Sharing and Sub-Processors

We do not sell your personal information. Data is shared only with necessary service providers such as hosting, analytics, payment processors, and communication tools.

VII. Cookies and Tracking

We use essential, analytics, and marketing cookies. Consent is required for non-essential cookies.

VIII. Security

We implement security measures including HTTPS encryption, system access control, and regular updates.

IX. Data Retention

We retain data only as long as necessary based on legal and operational requirements.

X. Your Rights

• Access your data
• Request correction
• Request deletion
• Withdraw consent

XI. Changes

We may update this policy. Changes will be reflected with an updated date.

XII. Contact

Email: contact@scale-xpert.com